Case Study: Move automates weekly reorders with Alloy Automation

How Move Automated Their Digital Supermarket

Move is a members-only digital supermarket based in San Francisco that offers products from Michelin-star chefs and celebrity bakers. As order volume grew after a successful Kickstarter campaign, Move needed a better way to automate order and fulfillment workflows and manage a complex, data-driven onboarding process for new shoppers. They worked with Alloy Automation, using the Alloy platform alongside Typeform and Shopify.

Alloy Automation helped Move automate Typeform-to-Shopify data syncing, customer tagging based on diet preferences, weekly reorder creation, and customized welcome postcards for new customers. The result was a more subscription-like experience for shoppers and a major time savings for the team, with 30 hours saved per week and 1,000 transactions handled weekly through automated workflows.

Move