Case Study: MOOI Apartments delivers a full digital guest journey with Alliants

MOOI Apartments expands digital guest experience with Alliants, supporting 6 confirmed destinations

The customer, MOOI Apartments, offers high-end self-service apartments in Zürich, Switzerland. Their challenge was to provide a completely digital and personalized hotel experience within their unmanned aparthotels. They partnered with the vendor, Alliants, to utilize the Alliants Experience Platform as a cornerstone of their concept.

The solution implemented by Alliants provided a full digital guest journey. This included enabling 2-way messaging with instant translation in over 103 languages, offering self-service options like contactless check-in and mobile keys, and seamlessly managing all guest communications. The measurable impact was the successful support of MOOI's expansion plans across Switzerland, with six confirmed destinations following investment from their parent company.

MOOI Apartments