Case Study: KDDI builds a world-class talent marketplace app with Allganize

How KDDI built a world-class talent marketplace app in 3 months using Allganize’s conversational AI

KDDI, Japan’s second-largest telecommunications company, set out to build “Tokui’s Kakehashi,” a talent marketplace app that helps people identify and share their skills. The team needed a way to make users feel comfortable enough to talk about abilities they might not recognize themselves, so they looked for a conversational AI solution and chose Allganize’s Alli AnswerBot platform.

Allganize implemented a conversational interface with personalized chat flows, multimedia and UI components, and enterprise-grade APIs to connect the chatbot with the app screen. The result was a world-class talent marketplace app delivered in just three months, with strong user engagement, no reports of conversation bottlenecks, and a system that helped KDDI capture a large amount of information from users’ chatbot interactions.

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