Case Study: AmeriSave Mortgage increases federal exam pass rates and accelerates new-hire training with Allego

Using Allego, AmeriSave Trains More New Hires, More Efficiently, With Dramatically Better Results

AmeriSave Mortgage faced a sudden, fourfold increase in hiring during the pandemic and needed to quickly onboard remote candidates to pass the high‑stakes 120‑question federal SAFE exam (75% to pass) and complete state licensing via the NMLS. With one trainer running live webinars to dozens of employees, the company struggled to scale training, reinforce learning, and manage manual licensing instruction—so AmeriSave turned to Allego’s Learning and Enablement Platform to modernize onboarding.

Allego delivered prerecorded micro‑modules, quizzes and a searchable content repository (used in AmeriSave’s IGNITE program) so trainees could study autonomously and rewatch material as needed; trainers could stop repeating live sessions. The impact was measurable: first‑time federal exam pass rates rose from about 76–78% to 83–85% and average trainee test scores climbed from roughly 78–80% to 85–87% (a 7–9% improvement), with over 30,000 content views and faster, more confident hires who improved customer interactions.

AmeriSave Mortgage

Jaclyn Smith

Sales Training Manager