Case Study: Shields Health Solutions achieves scalable, engaging digital training during rapid growth with Allego

Shields Health Solutions - Customer Case Study

Shields Health Solutions, a specialty pharmacy integrator experiencing explosive growth (about 300% year‑over‑year over the past four years and doubling staff from ~1,000 to ~2,000), needed to rapidly digitize and scale training for employees and partner hospital staff while keeping learning interactive and trackable. They turned to Allego — leveraging the platform as both a learning management system and a communication tool — to address those challenges.

Allego was implemented to deliver roughly 60 required courses annually (including 20 pharmacist and 20 technician courses), digitize leadership programming (condensing a three‑day session into four two‑hour virtual mornings), and enable interactive activities like role plays and pitch coaching across Shields and its partners. The solution expanded Shields’ training footprint, increased learner interactivity, and improved the ability to track completion and engagement at scale, supporting training for a workforce that has since doubled and their hospital partners.

Shields Health Solutions

Lauren Lamb

Director, Corporate Training and Communications