Case Study: Abbott Laboratories achieves higher engagement and coaching effectiveness with Allego

Abbott Laboratories Drives Higher Engagement using Allego

Abbott Laboratories, a global healthcare company, faced low voluntary engagement with its sales training: extensive investments in interactive modules yielded little reinforcement in the field and under 1% of reps accessed content unless it was mandatory. To address gaps in peer-to-peer learning, coaching, and just-in-time reinforcement, Abbott adopted Allego’s sales learning platform.

Using Allego, Abbott launched with about 900 users and drove rapid adoption—93% of users accessed the platform in the last 90 days, with nearly 200,000 video/content views and 64% of users sharing their own best-practice videos. Allego helped embed training into daily workflows, improved coaching quality and consistent messaging across teams, and became a go-to cultural resource for Abbott’s salesforce.

Abbott Laboratories

Travis Hecker

Senior Manager of Global Sales Training