Case Study: Dietrich’s Collision improves repair accuracy and OEM compliance with ALLDATA

Dietrich’s Collision saves time with ALLDATA’s 30-minute Library Request response in 10 minutes

Dietrich’s Collision, a third-generation family-owned collision repair shop, faced the challenge of accessing accurate and timely OEM repair procedures to ensure vehicle safety, educate customers, and justify repair methods to insurance companies. Before using Alldata, they relied on time-consuming methods like calling dealerships or a shop foreman for information, which was inefficient and lacked the necessary detail for modern vehicle repairs.

By implementing Alldata Collision, the shop gained immediate, daily access to comprehensive OEM repair data and procedures. The solution from Alldata provided a powerful tool for justifying repairs, improving efficiency, and ensuring safety and liability coverage. The result was a significant increase in shop volume and operational confidence, allowing the owners to guarantee repairs were done correctly according to manufacturer guidelines.

Dietrich’s Collision