Case Study: MRH Trowe achieves EU-compliant, lower-cost conversational AI with AllCloud and AWS Bedrock

MRH Trowe cuts AI costs by 85% with AllCloud

MRH Trowe, a major German industrial insurance broker, faced significant challenges after a period of rapid growth. They had an initial AI chatbot but lacked governance, cost control, and a strategy to unify the fragmented knowledge across their many acquired brokerages. They partnered with AllCloud to build a scalable, EU-compliant conversational AI platform on AWS Bedrock to consolidate expertise and meet strict regulatory requirements.

AllCloud implemented a solution using the open-source framework LibreChat on AWS, leveraging Bedrock for access to numerous models. The platform centralized knowledge with strict access controls and enabled self-service creation of specialized AI agents. This resulted in dramatic time savings, such as reducing contract analysis from four hours to under thirty minutes, and lowered per-user costs from $25 to $9 per month for 800 active users.

MRH Trowe