Case Study: Mascoma Bank achieves smoother commercial banking implementation with Alkami Technology

Partnership Success Implementing Commercial Banking Solutions with Alkami

Mascoma Bank, a certified B Corporation serving northern New England since 1899, needed a flexible way to implement commercial banking capabilities across its unique technology stack. Working with Alkami Technology, the bank sought a vendor that could adapt to its environment and support a smooth rollout for commercial users.

Alkami Technology implemented its commercial banking solution in phases, allowing Mascoma Bank to identify and resolve pain points incrementally while improving the customer experience. The collaborative approach helped the bank refine processes and uncover complex user needs early, resulting in a smoother transition, though no specific quantitative metrics were provided.

Mascoma Bank

Samantha Pause

Chief Innovation and Brand Officer