Case Study: First Bank of Alabama achieves mobile-first onboarding and rapid credit card & deposit growth with Alkami Technology

Expanding their Digital Footprint Through Mobile-First Onboarding and Real-Time Decisions for Credit Cards and Deposits

First Bank of Alabama (FBA), a community bank with ten branches and $832M in assets, needed a mobile-first, fully online onboarding experience to grow its credit card and deposit portfolios and increase active customers. After evaluating the market, FBA selected Alkami Technology and its Credit Card Origination System (CCOS) along with Alkami’s Digital Account Opening (DAO) and credit card origination platform to replace paper processes and speed decisioning.

Alkami Technology implemented a unified, cloud-based platform with mobile-first applications, ID Scan, Plaid integration, and a rules-based decisioning engine to automate underwriting and real-time identity verification. The solution delivered measurable impact: 200% increase in online credit card applications, a 50% reduction in application processing time, a 25% increase in deposit account applications in the first month, faster funding (instant account authentication in ~7 seconds), and reduced manual processing.

First Bank of Alabama

Chad Jones

Chief Executive Officer