Case Study: Florida Credit Union achieves real-time, single-sign-on loan payments and same-day posting with Alkami Technology

Empowering Members with a Seamless Payments Experience within their Digital Banking Platform

Florida Credit Union, a $1.7B+ member-focused credit union serving 131,000+ members, faced friction as loan volumes grew: members had to sign in to multiple platforms for loan and mortgage payments and payments often took a day or more to post. To modernize payments and enable real-time visibility, Florida Credit Union chose Alkami Technology and its payments partner Alacriti, deploying Alacriti’s Orbipay EBPP integrated into Alkami’s digital banking platform for single sign-on and real-time core connectivity.

Alkami Technology’s integration with Alacriti delivered a unified payments experience—single sign-on across loans and mortgages, same-day card posting, nightly ACH clearing, and immediate core updates via Alacriti’s real-time API. Adoption was smooth with low call volume, faster loan-to-loan navigation, and measurable impact: registered users grew 30.4%, active digital users rose 87%, and App Store ratings reached 4.8 on both iOS and Android.

Florida Credit Union

Dany Perez

Delivery Channels Analyst