Case Study: Skyla Federal Credit Union achieves 14% active digital user growth with Alkami Technology’s unified digital banking platform

Driving Member Growth on a Unified Digital Banking Platform for Retail & Business

Skyla Federal Credit Union, a $1B+ member-owned institution with 105,000+ members and 19 branches in Charlotte, sought to deliver a consistent, intuitive experience across mobile and desktop after struggling with two separate vendors and a clunky tab-driven desktop solution. To unify channels and improve functionality for retail and business members, Skyla selected Alkami Technology and implemented Alkami Technology’s cloud-based, single digital banking platform.

Alkami Technology delivered a unified platform with add-ons and integrations—behavioral biometrics, Quick Apply, an SDK for card controls and automation, and partners like SavvyMoney and Atomic—to streamline onboarding, security, and self-service. Since Go Live, Skyla saw a 14% increase in active digital users, over 25% of users engaged with the SavvyMoney credit score tool within six months, a 9.08% deposit growth trend (3–6 months), higher product penetration (2.6 products per digital user), plus prevented thousands of dollars in fraud and reduced call center volume.

Skyla Federal Credit Union

April Mobley

Digital Channels Product Specialist