Case Study: Prominent Big-Box Retailer achieves procurement savings and stronger spend control with AlixPartners

Prominent Big-Box Retailer - Customer Case Study

Prominent Big-Box Retailer turned to AlixPartners when weak procurement practices were limiting growth and making it hard to see how much was being spent, and where. With spending highly decentralized, limited management oversight, outdated technology, and lax contract and policy compliance, the retailer needed help improving its indirect spend management and funding strategic initiatives.

AlixPartners stepped in with interim CPO leadership and a comprehensive procurement transformation, mapping processes, redesigning the operating model, recruiting talent, and selecting new technology and outsourcing partners. The result was a more centralized and disciplined procurement function with full spend visibility, stronger policy control, and significant year-over-year savings, putting the retailer on track to meet its annual savings target.