Case Study: Stapleton Denver captures and nurtures prospective homeowner leads with Alive5

How Stapleton Denver uses AliveChat to stay connected with potential homeowners

Stapleton Denver, the virtual visitor center for the redeveloped Stapleton neighborhood, faced a major communications gap after its physical visitor center closed: website visitors left without a way to be contacted or nurtured as prospective homeowners. To solve this, Stapleton Denver implemented AliveChat from Alive5 to re-establish real‑time engagement and capture visitor contact details.

Alive5 configured AliveChat with features such as Chat Link, Embedded Icons, AliveTracker code, Hotkeys, and Pre/Post‑Chat Surveys to answer questions in real time, track visitor behavior, and collect lead information. The solution let Stapleton Denver recapture the lost communication channel, reliably capture contact information and service inquiries for follow-up, and better nurture prospective homeowners and leasing leads.

Stapleton Denver