Case Study: Advantage Design Group converts website visitors into clients with Alive5

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Preview of the Advantage Design Group Case Study

How Advantage Design Group Uses AliveChat to Build Websites With a Chat Solution That Converts Visitors Into Clients

Advantage Design Group is a full-service multimedia web design firm that builds websites, videos, virtual tours and more for corporate and higher-education clients. To solve the common challenge of converting anonymous site visitors into clients and capturing lead data, Advantage integrates Alive5’s chat solution, AliveChat, into the custom sites it builds and uses the tool itself.

Alive5 implemented AliveChat with features such as AliveDial (click-to-call/chat-to-call), Embedded Icons for visibility, and AliveTracker code to monitor visitor actions. With Alive5’s solution Advantage and its clients can identify which outreach targets initiate chats after email campaigns, capture visitor information that would otherwise be lost, and call back those prospects to convert them into clients, improving lead capture and conversion.


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