Alive5
12 Case Studies
A Alive5 Case Study
Advantage Design Group is a full-service multimedia web design firm that builds websites, videos, virtual tours and more for corporate and higher-education clients. To solve the common challenge of converting anonymous site visitors into clients and capturing lead data, Advantage integrates Alive5’s chat solution, AliveChat, into the custom sites it builds and uses the tool itself.
Alive5 implemented AliveChat with features such as AliveDial (click-to-call/chat-to-call), Embedded Icons for visibility, and AliveTracker code to monitor visitor actions. With Alive5’s solution Advantage and its clients can identify which outreach targets initiate chats after email campaigns, capture visitor information that would otherwise be lost, and call back those prospects to convert them into clients, improving lead capture and conversion.