Case Study: Highgate Senior Living achieves better documentation compliance and care visibility with ALIS Tasking

Highgate Senior Living boosts documentation compliance to 96.3% with ALIS

Highgate Senior Living, a senior living operator, struggled with fragmented workflows that disconnected care plans in their ALIS EHR from real-time care delivery. This created visibility gaps for leadership and documentation burdens for caregivers, as unplanned care and daily interactions were not captured in the primary system.

To solve this, ALIS implemented its Tasking solution, which featured a bi-directional integration with Sage. This connected planned care with real-time delivery, creating a more complete picture of resident care. The solution delivered significant results for Highgate, including an increase in documentation compliance to 96.3% and a 92.1% rate of tasks being documented during the shift rather than after.

Highgate Senior Living