Case Study: TAC - The Arnold Companies achieves seamless payroll and banking transition with Align HCM

TAC - The Arnold Companies - Customer Case Study

The Arnold Companies (TAC), a diversified investment company, faced a critical challenge when they lost their payroll administrator mid-implementation of their UKG Pro solution, leading to a backlog of unresolved cases and stalling their project. They urgently needed expert support from vendor Align HCM to manage this transition and handle concurrent divestitures and new company setups.

Align HCM provided immediate staff augmentation and support to triage the case backlog and complete the UKG Pro configuration. Their team successfully set up three new companies, conducted critical bank testing, and ensured a seamless transition to a new banking partner. As a result, TAC's UKG solution was fully integrated with benefits, and their new payroll administrator was effectively onboarded with knowledge transfer from Align HCM.

TAC - The Arnold Companies