Case Study: Alsco simplifies workforce management and corrects pay rule issues with Align HCM and UKG Dimensions

How Alsco made their WFM solution more uniform with UKG and Align HCM

Alsco, a uniform services company, was experiencing significant pay inaccuracies due to years of incorrect configuration updates within their UKG Workforce Central (UTA) system. These historical errors, combined with complex pay rules and other HCM process pain points, created a major operational challenge for the organization.

Align HCM conducted a UKG workforce management review to analyze these issues and compare them to the capabilities of UKG Dimensions. The solution involved Align HCM correcting the faulty configurations and identifying necessary pay adjustments. As a result of this engagement, Alsco concluded that migrating to UKG Dimensions was the best path forward to resolve their systemic problems and achieve greater uniformity in their workforce management.

Alsco