Case Study: Redberry improves workforce management with UKG Dimensions and Align HCM

How Align HCM helped Redberry serve up an improved WFM Solution

Align HCM worked with Redberry, a quick-service restaurant chain based in Mississauga, Ontario with 10,000 employees. The company was implementing UKG Pro for HR and payroll while simultaneously looking to modernize its workforce management. Their challenge was to identify gaps in their current processes and define a clear, actionable future state to support their aggressive growth.

The Align HCM team conducted a thorough evaluation through workshops, site visits, and manager surveys. Using their WFM adoption framework, they synthesized the findings into a strategic plan. As a direct result of this engagement, Redberry proceeded to implement the UKG Dimensions solution, with a planned go-live in 2023.

Redberry