Alight Solutions
53 Case Studies
A Alight Solutions Case Study
Siemens faced a major HR and benefits challenge after its 2020 divestiture: shifting from a PPO to a high-deductible plan required educating a regionally distributed workforce with varied health literacy and preferences. To build a single, integrated front door for benefits and guide employees through care decisions, Siemens partnered with Alight Solutions, leveraging Alight Worklife® and Alight Healthcare Navigation (including Health Pros®) to centralize benefits access and support.
Alight Solutions implemented an integrated, data-driven program—combining Alight Worklife®, concierge Healthcare Navigation, Health Pros®, and hyper-personalized campaigns—to drive better consumer decisions and close gaps in care. Early outcomes include 203K user sessions, a 56% increase in benefits utilization, 19% engagement in personalized campaigns with 1.7 conversions per employee, $889 average savings per engaged household, $2.4M in claims-validated savings, $80K in productivity savings, 93% provider satisfaction and a 219% ROI.
Doug Peddie
Head of U.S. Benefits