ALICE Receptionist
9 Case Studies
A ALICE Receptionist Case Study
TiVo Corporation, a B2B digital entertainment company, wanted to create a sophisticated and high-tech lobby experience in their secured "Discovery Room" vestibules. Their challenge was to find a cutting-edge virtual visitor registration system that would streamline visitor induction and support their innovative workplace model. They partnered with vendor ALICE Receptionist to implement its visitor registration system and software.
The solution from ALICE Receptionist provided a user-friendly interface triggered by a motion sensor, allowing visitors to easily find and call employees while waiting. The implementation was successful, with both visitors and employees finding the system helpful and welcoming. TiVo's Vice President specifically praised the ALICE team for being responsive and proactive, ensuring the product integrated well with their existing Avaya VoIP system. The result was a seamless user experience that made the company look great and left the customer highly satisfied.
Hobie Sheeder
Vice President Real Estate and Workplace Services