Case Study: TiVo achieves streamlined visitor induction in Discovery Rooms with ALICE Receptionist

TiVo streamlines - Customer Case Study

TiVo streamlines, a Santa Clara–based B2B digital entertainment company, needed a sophisticated, consistent lobby experience for its new “Discovery Rooms” that would showcase products and simplify visitor induction. To achieve a high‑tech, user‑friendly check‑in and management of deliveries and office visitors, they selected the ALICE Receptionist virtual visitor registration system.

ALICE Receptionist was installed with motion‑triggered visitor induction software that offers guests four options (Shipping, Deliveries, Office Management, Office Directory); visitors tap a name and ALICE calls the employee while they explore the Discovery Room. The ALICE Receptionist rollout—supported by WinTech—streamlined check‑in, improved the visitor experience, integrated with Avaya VoIP where needed, and was praised for ease of use and reliable support.

TiVo streamlines

Hobie Sheeder

Vice President Real Estate and Workplace Services