Case Study: Meissner Filtration Products automates visitor check-in and cuts lobby staffing costs with ALICE Receptionist

Meissner Filtration Products achieves payback in 1–2 months with ALICE Receptionist

Meissner Filtration Products, a manufacturer for the pharmaceutical industry, faced a challenge when moving to a new multi-floor facility where the lobby was isolated from the main offices. They needed a lobby management system but did not want to staff it with a full-time person. Their research led them to the ALICE Receptionist solution from vendor ALICE Receptionist.

The solution implemented was the ALICE Receptionist kiosk, which automates visitor check-in via video calls to a rotating receptionist role and can also call employees directly. The system was easily tailored to their environment, including adding a sign-out feature. The results were highly successful, with a significant cost savings of over $18,000 annually compared to a part-time receptionist, achieving a payback period of just one to two months. ALICE Receptionist provided an effective and perfectly working automated solution.

Meissner Filtration Products