ALICE Receptionist
9 Case Studies
A ALICE Receptionist Case Study
Jitasa, an accounting firm serving non-profits, faced a challenge when their receptionist retired. With a low volume of daily visitors, hiring a full-time replacement was inefficient, yet leaving the front desk unattended was disruptive and unprofessional. They sought a technological solution to manage their lobby dynamically and user-friendly at a low recurring cost, which led them to the vendor ALICE Receptionist.
ALICE Receptionist provided an automated kiosk solution that greets visitors, directs them, and notifies employees. The implementation was smooth, with pre-configured hardware and strong vendor support. This solution allowed Jitasa to eliminate a front desk staff position. The measurable result is an annual savings of over $20,000, alongside a more efficient staff and a lobby that impresses clients with its professional, technologically advanced appearance.