Case Study: iCracked achieves rapid global growth and 35%+ sales increase with Alibaba.com

We are growing very quickly with suppliers that we met on Alibaba.com

iCracked, an iPhone repair company in the United States, needed a reliable and scalable source of replacement parts as it grew rapidly. To support its “Business-in-a-box” model for entrepreneurs, the company turned to Alibaba.com to find manufacturers and source components directly.

Using Alibaba.com, iCracked shifted from buying through wholesalers on eBay and Amazon to working directly with manufacturers, helping reduce costs and maintain quality. The result was faster growth, with sales increasing by more than 35%, more than 100 locations by November 2011, and expansion into Canada, South Africa, Sweden, and Germany.

iCracked

Aj Forsythe

Founder and CEO