Case Study: Dahal Handicrafts boosts orders with Alibaba.com

Dahal Handicrafts - Customer Case Study

Dahal Handicrafts, a Nepal-based manufacturer of natural and eco-friendly products such as hemp and recycled silk, wanted a better way to connect directly with buyers and grow beyond traditional advertising and communication methods. The company, also known as Hemp House, was looking for a reliable online platform to generate serious inquiries and expand its international reach.

Alibaba.com provided the Gold Supplier membership and support tools that helped Dahal Handicrafts manage inquiries and connect with global buyers. The results were strong: the company received serious inquiries within the first two weeks, its first buyer came from the USA, and over the next five months it acquired 20 serious buyers, with more than 100 new emails arriving each month and many repeat orders.