Case Study: a leading Asian retailer reduces supplier onboarding time and invoice disputes with Algonomy Vendor Link

a leading Asian retailer cuts vendor onboarding time by 97% with Algonomy

A leading Asian retailer, one of the largest chains of modern retail stores in Southeast Asia, faced significant challenges in scaling its supplier collaboration processes. With over 700 suppliers, its manual and discontinuous systems for onboarding and order management created long lead times and operational silos. To support its planned expansion, the retailer partnered with Algonomy to implement its Vendor Link platform to transform its supplier ecosystem.

Algonomy’s Vendor Link solution automated and streamlined end-to-end operations, providing suppliers with guided workflows and complete visibility into the order-to-pay cycle. This digitized platform integrated directly with supplier systems for electronic document exchange. The results were transformative: vendor and product onboarding lead time was reduced by 97%, from 10 days to just 3 hours. The retailer also reduced invoice disputes, enabled faster payments, and created a new revenue stream by monetizing data insights shared with suppliers.