Case Study: DHL achieves more accurate deliveries with Algolytics maps service

How DHL was able to reduce the manual work needed to check the address data & increase the number of parcels delivered by each courier

DHL Parcel worked with Algolytics to improve parcel pickup and delivery operations by raising address data quality and adding geolocation support. The company needed better validation, autocomplete for DHL24 users, and nearest-point lookup and distance calculation to support couriers and dispatchers more effectively.

Algolytics implemented a cloud-based SaaS solution for standardization, verification, geocoding, route planning, and autocomplete, customized to DHL Parcel’s needs. The system now processes 20 million address records each month, validates and geocodes 99% of addresses correctly, provides 24/7 availability, and handles 100,000 records in peak hours, while reducing manual address checks and helping couriers deliver more parcels per route.

DHL

Łukasz Sibielak

CIO, Board Member