Case Study: YourSurprise achieves 9% higher conversions and major efficiency gains with Algolia

YourSurprise gains efficiency improvements and search functionality with Algolia

YourSurprise, a personalized gift retailer operating across 28 countries, needed a better way to manage search and discovery as its old, country-by-country website process became inefficient and repetitive. The company turned to Algolia to improve its customer search experience and support more scalable site management.

With Algolia, YourSurprise deployed features like Recommend, Dynamic Re-Ranking, Query Suggestions, Facets & Filters, and A/B Testing across search bars, gift pages, FAQs, emails, and category pages. The result was a major efficiency gain: two employees can now manage what once took a team of 10, and YourSurprise reported a 9% increase in conversions after implementing Algolia.

YourSurprise

Mariolein Muys

Algolia Expert