Case Study: Zoom achieves 14% increase in revenue with Algolia

New, lightning-quick search solution boosts Zoom's overall revenue by 14%

Zoom is a leading Brazilian comparison-shopping and marketplace (about 90 million monthly visitors, 300+ sellers and 30M+ products) that acquired competitor Buscapé and faced a surge in traffic and complexity. Because search drives its core user experience, Zoom needed a fast, scalable solution that would improve relevance and personalization, give business teams control without heavy developer involvement, and support rapid growth.

Zoom implemented Algolia’s cloud Search API, Rules, analytics and personalization to deliver lightning-fast, customizable search and a single source of truth for optimization. The result: search latency dropped to 10–20 ms, average relevancy improved by 20%, search conversion rose 10%, and overall revenue grew 14% — all achieved without major in-house engineering overhead.

Zoom

Carlos Oliveira

Chief Technology Officer