Case Study: Harry Rosen, Inc achieves 360% conversion lift and omnichannel personalization with Algolia

Luxury Canadian menswear retailer Harry Rosen turns to Algolia for omnichannel search

Harry Rosen, a leading Canadian luxury menswear retailer founded in 1954, needed to modernize its commerce stack to deliver a truly omnichannel, personalized shopping experience. Its legacy platform made search and merchandising dependent on developer intervention, hindering in-store and online product discovery and limiting business-user enablement.

Harry Rosen implemented Algolia across its commercetools sites and its internal clienteling app (Herringbone), using Search API, Personalization, Rules, A/B testing and analytics to unify ranking, incorporate offline data, and empower merchandisers. The result: reduced developer reliance, stronger omnichannel product discovery and clienteling, and major business gains — 2× search sessions, 68% more transactions, a 360% lift in conversion rate and an 18% increase in average order value.

Harry Rosen, Inc

Tovi Heilbronn

, Director of Digital Product and Experience