Case Study: KIKO Milano boosts conversions and product discovery with Algolia

Kiko Milano boosts conversions 19% with Algolia

Kiko Milano, a global cosmetics brand, faced the challenge of its static native search failing to guide online customers effectively. This made it difficult for shoppers to find the right products across 26 multilingual markets, leading to a low conversion rate. To bridge the gap between its trusted in-store experience and its digital presence, Kiko turned to Algolia for a more dynamic search and discovery solution.

By implementing Algolia's AI-powered search, dynamic re-ranking, Recommend, and Personalization features, Kiko created a more intuitive and personalized product discovery journey. The solution from Algolia delivered a 19% uplift in conversions, significantly improved relevance across all markets, and drastically reduced the manual workload required for merchandising.

Kiko Milano