Case Study: Intrend achieves 19% increase in Average Order Value with Algolia

Intrend Increasing Average Order Value by 19% at Intrend with agile search

Intrend, a leading Italian women's outlet retailer, needed to make its digital store as fast-moving and trend-responsive as its physical outlets. Seasonal peaks, runway-driven trends and frequent merchandising changes exposed the limits of a search tool managed by IT, leaving marketing and merchandising teams unable to adapt the online experience quickly.

Implementing Algolia’s search-as-a-service — with InstantSearch, query suggestions, typo tolerance, search-as-you-type, Visual Editor, Advanced Analytics and personalization — gave business teams direct control to merchandise, A/B test and tailor 1:1 listings without IT. The result: search usage rose from 8% to 10% of visitors, click-through rate grew by 2 percentage points and average order value increased 19%, driving a clear uplift in online revenue.

Intrend