Case Study: Rugs.com achieves faster, more discoverable search and higher conversions with Algolia

How Algolia has Rugs.com search needs covered

Rugs.com is a longtime online retailer of area rugs operating 16 international sites with thousands of SKUs and over $100M in annual revenue. After replatforming to Shopify/OpenSearch in 2022, search speed and product discoverability degraded, business teams couldn’t make changes without developer support, and the company experienced measurable revenue losses.

Rugs.com quickly switched back to Algolia and was live within a day, restoring a search platform that business users and developers can both manage. Using Algolia features like Rules, Dynamic Re-Ranking, Visual Editor and Analytics, the company reduced latency, lowered no-result rates, improved productivity, delivered consistent experiences across sites, and recovered increased conversions and revenue.

Rugs.com

Grayson Bagwell

Director of Business Development and E-Commerce