Case Study: DonorsChoose boosts donor engagement and discovery with Algolia

Algolia helps DonorsChoose in its mission to connect the public with public school teachers

DonorsChoose, the New York City nonprofit that connects teachers and public school classrooms with donors, faced a complicated shopping experience that was hurting completion rates. Teachers had to navigate more than 20 different vendor sites to request supplies, and the fragmented flow caused many to drop off before finishing their order. DonorsChoose turned to Algolia and its search and discovery capabilities to help simplify how users find classroom materials.

Algolia helped DonorsChoose create a more unified and guided discovery experience for teachers, reducing friction in the supply-request process. The improved flow led to better engagement and a measurable lift in completion: while over 90% of users finished earlier steps, only about 75% previously got past the shopping stage, highlighting the need for the streamlined solution Algolia supported.

DonorsChoose

Stephen Burke

Senior Product Manager