Case Study: AfterShip achieves real-time tracking of 120M packages and 60% more online search sessions with Algolia

AfterShip leverages Algolia's search to track 120 million packages around the world

AfterShip is a Hong Kong–based e-commerce tracking platform that helps merchants and consumers follow shipments across 200+ carriers worldwide. With ~20K merchants and millions of packages in flight, the company’s five-engineer team faced slow, locking Redis searches (up to 10 seconds), the need for real-time updates on rapidly changing shipment statuses, and strict uptime requirements.

AfterShip integrated Algolia’s API in about a week, gaining real-time indexing and global search delivery in ~250 ms. The switch improved reliability and responsiveness, supported instant updates across millions of records, and drove business gains—Algolia helped increase online search sessions by 60% and unique mobile searches by 270%—while providing strong uptime and fast support as the company scales.

AfterShip

Andrew Chan

Co-Founder and CMO