Case Study: Publiacqua S.p.A. (Tuscany water utility) achieves 48% cost reduction with Alfresco Content Services

Legacy Migration to Alfresco Instantly Reduces Operation Cost by 48%

Publiacqua S.p.A. manages the integrated water service for 46 municipalities across four Tuscan provinces (about 1.3 million residents). Facing an aging, unsupported IBM FileNet system and three separate document-management platforms with rising maintenance costs and difficult integrations, the company sought a modern, cost‑effective content services platform that would integrate with existing tools like SharePoint/Office 365 and reduce licensing and operational complexity.

Publiacqua consolidated its repositories onto Alfresco Content Services, using Alfresco’s open APIs and included connectors to migrate about 4 million documents and photos with minimal customization and no custom integrations. The deployment and migration were completed rapidly (infrastructure ready in five weeks; migration in two months), resulting in a single enterprise DMS, a more robust, cloud‑ready architecture, and a 48% reduction in operational costs with payback in under 24 months.

Publiacqua

Mauro Cacciafani

IT Infrastructure Manager