Case Study: Harvard Business Publishing achieves faster publishing, reduced IT bottlenecks and improved site performance with Alfresco

Harvard Business Publishing - Customer Case Study

Harvard Business Publishing (HBP), a subsidiary of Harvard University that manages sites such as Harvard Business Review and HBP’s eCommerce store, struggled with aging, disparate legacy systems that caused downtime, integration hurdles, IT bottlenecks and rising operational costs. Limited, hard-to-use publishing tools prevented editors from delivering fresh content quickly, constraining site traffic, ad and eCommerce revenue and the organization’s ability to maintain consistent branding across multiple business units.

HBP deployed Alfresco Content Services with implementation and customization by Rivet Logic and the Crafter Rivet WCM layer to unify content, enable business-user publishing, and integrate search, eCommerce, blogging and analytics via an SOA approach. The solution delivered easy templates, metadata-driven delivery, seamless integrations and faster authoring, yielding timelier content, faceted search, blog-driven engagement, page loads under one second, reduced licensing overhead and increased site traffic, repeat visits and revenue opportunities.

Harvard Business Publishing

Martha Stephenson

Senior Project Manager