Case Study: Loire-Atlantique Departmental Council achieves critical application status and cross-department collaboration for 4,500 users with Alfresco

French county agency introduces Hyland's Alfresco platform, which became a critical application for 4,500 users in just one year

Loire-Atlantique Departmental Council, a French county authority with a €1.305 billion budget and about 4,500 employees across some 100 different business activities, chose Alfresco to boost productivity and collaboration across the organization. The Digital Solutions Department’s challenge was to provide a single, easy-to-use platform that would engage users with limited IT interest (from high-school cooks to road crews), support a major decentralization of services, and make new collaborative practices part of everyday work.

Working with change consultants Lecko, the council launched a low-key adoption program—a two-week intranet “serious game,” tiered beginner/intermediate/advanced training, a sandbox for cautious users, and a network of trained “scouts” to seed use. They built project, team and best-practice collaborative spaces, opened external access to partners, and trained over 1,500 people; within a year Alfresco became one of the council’s ten critical applications, supporting roughly 450 collaborative spaces and 4,500 users (4,000 employees and 500 partners) and enabling practical knowledge sharing that transformed daily work.

Loire-Atlantique Departmental Council

Safia D’Ziri

CIO, the Departmental Council