Case Study: Davies Group achieves 20% productivity gains and scalable, compliant content management with Alfresco

Davies Group Increases Productivity with Alfresco

Davies Group, a specialist insurance services provider within Randall & Quilter with 400+ professionals across the UK, US, Bermuda and Europe, faced a rapid surge in business—doubling its Lloyd’s client base and generating an eight-fold increase in data and process complexity. Inconsistent file formats, lack of standardized data paths, and strict regulatory requirements (Conduct Risk, Pillar 3, Solvency II) made it difficult to track accountability, audit activity, and scale operations while maintaining service quality.

Working with Perspective Technologies, Davies implemented Alfresco Content Services and Alfresco Process Services to standardize data, automate document paths and integrate email and in‑house systems. The solution improved auditing and compliance, cut administrative times by up to 20%, and handled large-scale volumes—130,000 bordereaux files processed, 12.5 million premiums/claims/risk records uploaded and 65 million automated regulatory checks (7 million in one month)—resulting in better visibility, customer satisfaction and a scalable, future‑proof platform.

Davies Group

Rob Dewen

Managing Director