Case Study: Wholesale Boutique streamlines trade show order processing with AlfaPeople's Dynamics AX retail mPOS

Wholesale Boutique cuts POS prep time from 2 days to 6 hours with AlfaPeople

Wholesale Boutique, a supplier of bags, accessories, and home goods, faced a significant challenge processing wholesale orders from trade shows. Their previous point-of-sale solution was not integrated with their Dynamics AX system, creating a highly manual and time-consuming process that delayed order entry by one to two days. They needed a real-time solution to create sales orders directly at trade shows and partnered with AlfaPeople to address this.

AlfaPeople implemented a solution using the mobile POS (mPOS) from the Dynamics AX Retail module on Windows 8 tablets. This allowed sales orders to be created in AX in real-time during events. The solution, which leveraged standard functionality with only minor customizations, reduced pre-market POS preparation time from two days to six hours. It also provided near real-time visibility into sales and dramatically enhanced the ability to manage complex orders, improving overall effectiveness for customer service and sales teams.

Wholesale Boutique