Case Study: CP Pump Systems AG modernizes sales, quoting, and operations with AlfaPeople and Microsoft Dynamics AX/CRM

CP Pump Systems AG reduces IT ownership costs with AlfaPeople across 40+ countries

CP Pump Systems AG, a Swiss precision engineering manufacturer, faced inefficiencies with its outdated ERP system, which lacked integration for key functions like PLM, time-tracking, and document management. This led to disjointed operations and a heavy reliance on IT support. They partnered with vendor AlfaPeople to implement a modern solution to streamline processes and improve customer intelligence.

AlfaPeople implemented a hosted suite of Microsoft Dynamics AX 2012 R3 and Dynamics CRM 2015, integrated with a document management system and a product configurator. This solution provided a unified view of customer activities, automated data exchange, and streamlined complex quoting and document processes. The results included a reduced total cost of IT ownership, improved sales and marketing capabilities, and a future-proof technology stack, ensuring sustainability for the business.

CP Pump Systems AG