Case Study: Metcash saves $1.8 million with Alessa by Tier1 Financial Solutions

Using Alessa for Retail Monitoring

Metcash, an Australian grocery and liquor wholesaler and distributor, needed a better way to manage exceptions across isolated applications handling accounts payable, payroll, HR, taxation, accounting, and warehouse operations. With more than $5 billion in annual transactions, manually identifying and remediating issues was tedious, time-consuming, and risky. Alessa, by Tier1 Financial Solutions, was used to help address this challenge through continuous monitoring.

Metcash implemented Alessa, formerly CaseWare Monitor, to concurrently monitor transactions from multiple data sources and flag irregularities with automated alerts by text or email. This gave the company a more holistic view of its operations and stronger internal controls, helping it identify issues in accounts payable and save $1.8 million. Alessa also provided the reassurance that exceptions were being detected and rectified effectively.

Metcash