Case Study: Ridgecrest Regional Hospital improves emergency communication with Alertus Technologies

Ridgecrest Regional Hospital strengthens emergency alerts across an 18-acre campus with Alertus

Ridgecrest Regional Hospital, a rural Critical Access Hospital in California, faced a significant challenge with its outdated and unreliable mass notification system, which was critically exposed during the 2019 earthquakes. This prompted them to seek a new solution from vendor Alertus Technologies to improve emergency communication across its 18-acre campus and with its 1,000+ staff members.

Alertus implemented its Desktop Notification and Mobile App solutions, providing Ridgecrest with rapid, facility-wide alerts and discreet mobile communication. The results were tremendously improved communication, enabling faster emergency response, more effective drills and training, and a reduced need for fear-inducing PA announcements. The hospital also benefited from Alertus's modular and scalable pricing, which fit its budget constraints. Staff now have a reliable system to manage emergencies, even remotely, ensuring the safety of the entire campus.

Ridgecrest Regional Hospital

Stephanie Meeks

Emergency Management and Regulatory Compliance Manager