Case Study: Ridgecrest Regional Hospital achieves rapid, reliable campus-wide emergency communication with Alertus Technologies

Ridgecrest Regional Hospital - Customer Case Study

Ridgecrest Regional Hospital, a 25-bed Critical Access Hospital on an 18-acre campus in Ridgecrest, CA serving 1,000+ staff, reevaluated its mass notification capabilities after the July 2019 6.4 and 7.1 earthquakes revealed an unreliable, hard-to-maintain system. To reach staff quickly across desktops and mobile devices, Ridgecrest selected Alertus Technologies and its Alertus Desktop Notification and Alertus Mobile Recipient App.

Alertus Technologies implemented desktop takeover and mobile push notifications across the organization, replacing the old system with a modular, scalable Alertus solution that fits the hospital’s budget. The Alertus system now delivers facility-wide emergency notifications in seconds, supports discreet photo-enabled communication to reduce PA/radio use, enables remote alerting (even from home), and has improved preparedness through regular drills and training while covering 1,000+ employees across the campus.

Ridgecrest Regional Hospital

Stephanie Meeks

Emergency Management and Regulatory Compliance Manager