Case Study: Shawnee Mission Medical Center fills emergency communication gaps and delivers rapid, targeted alerts with Alertus Technologies

Alertus Helps Shawnee Mission Medical Center Fill the Communication Gap

Shawnee Mission Medical Center, part of Adventist Health System in Merriam, Kansas, faced critical gaps in emergency communication: overhead paging was often inaudible or didn’t reach many areas, and their prior desktop alert system was difficult to update and track. To close these gaps they turned to Alertus Technologies and its Alertus Desktop Notification solution to provide a reliable, routine-ready mass notification channel for staff who work at computers.

Alertus Technologies implemented Alertus Desktop Notification alongside Alert Beacons and TV-monitor integration to cover “lull” areas like lobbies and hallways, with an on-screen toolbar showing active status and facility-wide alerts delivered in seconds. The system proved effective in real events—alerting hundreds during a nearby shots‑fired lockdown, enabling targeted, location-specific tornado warnings, and producing reports that showed precisely how many people were reached—allowing the hospital to refine procedures and eliminate prior false assumptions about alert coverage.

Shawnee Mission Medical Center

Daniel Anderson

Management Program Manager