Case Study: SAC Wireless achieves faster emergency response and stronger field safety with AlertMedia

Safety-Obsessed SAC Wireless Simplifies Emergency Response With AlertMedia

SAC Wireless, a Chicago‑based telecommunications company with 25 locations and about 2,000 employees, faced a scaling safety challenge: the majority of its workforce works in remote, potentially dangerous conditions on cell towers, and manual phone trees were slow, error‑prone, and unmanageable as the company grew. To provide reliable two‑way emergency communication and full executive visibility, SAC Wireless chose AlertMedia’s emergency communication software and 24/7 emergency hotline service.

AlertMedia deployed its platform, staffed monitoring specialists, and custom emergency action plans, plus HRIS syncing, multi‑channel notifications, two‑way messaging (read receipts, “need help” requests), and a mobile app for responders. AlertMedia’s solution gives workers instant access to live help, enables simultaneous notification of crisis teams (including conference bridges), and provides consolidated incident reports—resulting in profoundly decreased response times, improved documentation, and a scalable, up‑to‑date safety communications system for SAC Wireless.

SAC Wireless

Larry Pomykalski

Director of Business Continuity and Fleet Operations