Case Study: KidsCare Home Health Protects Traveling Caregivers with AlertMedia

KidsCare Home Health Protects Caregivers to Deliver Exceptional Pediatric Care

KidsCare Home Health, a Dallas-based provider of pediatric nursing and therapy services, needed a better way to keep its traveling caregivers informed and safe. With more than 1,000 employees serving families across nine states, the company faced region-specific risks such as severe weather, civil unrest, and local emergencies, while also needing to reach staff quickly through text or email.

Using AlertMedia’s Emergency Communication and Threat Intelligence capabilities, KidsCare Home Health began sending targeted, location-based alerts and two-way safety check-ins to employees where they live, work, and travel. The platform helped the organization streamline daily wellness checks during the pandemic, replace manual texting and emailing, and maintain constant communication with over a thousand nurses and therapists while scaling into more states.

KidsCare Home Health

Shannon Hanberry

Regional Director of Therapy