Case Study: International Justice Mission achieves enhanced global staff safety and continuity with AlertMedia

International Justice Mission Enhances Staff Safety and Security With AlertMedia

International Justice Mission (IJM), a global anti-slavery nonprofit with 29+ program offices in 19 countries and more than 1,000 staff working frequently in high‑risk regions, faced the challenge of keeping dispersed and traveling employees safe and connected during crises. To replace unreliable email and pay‑as‑you‑go SMS, IJM selected AlertMedia’s emergency communication and threat intelligence solution to provide multi‑channel notifications and real‑time location tracking that would improve its duty of care.

AlertMedia implemented a single platform delivering email, text (with local numbers), phone and mobile‑app alerts, live map tracking, dynamic location‑based groups, and 24/7 threat monitoring and customer support. IJM piloted AlertMedia with 250 users and quickly expanded it organization‑wide, made background location tracking mandatory in high‑risk countries, and streamlined security operations—resulting in faster, more reliable, targeted notifications and greater confidence in staff safety. AlertMedia’s capabilities also position IJM to automate threat-to-employee matching (AlertMedia analyzes threat data at scale) and further enhance its incident response and business continuity.

International Justice Mission

Mark Ellgass

Global Security Analyst