Case Study: Texas Roadhouse improves operational efficiency and safety with AlertMedia

How Texas Roadhouse Enhances Operational Efficiency and Safety

Texas Roadhouse, the 630-restaurant chain with over 60,000 employees worldwide, faced operational and safety challenges across a large geographical footprint. The company had to manage issues such as extreme weather, boil water notices, product recalls, personal safety concerns, and the need to communicate quickly with people spread across many locations.

To support those needs, Texas Roadhouse used AlertMedia alongside an employee scheduling tool and an emergency notification system to share urgent messages and coordinate response. The company also automated temperature monitoring in delivery trucks, coolers, and freezers, and added an electronic symptoms survey to support its COVID response, helping managers track inventory and earning the support of the health department because the company was seen as organized and reliable.

Texas Roadhouse

Matt McMahan

Sr. Manager of Business Continuity